{"id":52915,"date":"2015-10-17T08:23:28","date_gmt":"2015-10-17T14:23:28","guid":{"rendered":"http:\/\/www.businesspundit.com\/?p=52915"},"modified":"2020-09-21T13:33:55","modified_gmt":"2020-09-21T17:33:55","slug":"spotify-thinks-netflix-is-crazy-for-blaming-chip-embedded-cards-for-slow-growth-and-retention","status":"publish","type":"post","link":"https:\/\/www.businesspundit.com\/spotify-thinks-netflix-is-crazy-for-blaming-chip-embedded-cards-for-slow-growth-and-retention\/","title":{"rendered":"Spotify Thinks Netflix Is Crazy For Blaming Chip-Embedded Cards For Slow Growth And Retention"},"content":{"rendered":"<p><a href=\"https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards.jpg\"><img decoding=\"async\" class=\"size-full wp-image-52916 aligncenter lazyload\" data-src=\"https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards.jpg\" alt=\"Spotify and Netflix battle over chip enabled cards\" width=\"636\" height=\"358\" data-srcset=\"https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards.jpg 636w, https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards-300x169.jpg 300w, https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards-600x338.jpg 600w, https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards-20x11.jpg 20w, https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards-40x23.jpg 40w, https:\/\/www.businesspundit.com\/wp-content\/uploads\/2015\/10\/Spotify-and-Netflix-battle-over-chip-enabled-cards-80x45.jpg 80w\" data-sizes=\"(max-width: 636px) 100vw, 636px\" src=\"data:image\/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciPjwvc3ZnPg==\" style=\"--smush-placeholder-width: 636px; --smush-placeholder-aspect-ratio: 636\/358;\" \/><\/a><\/p>\n<p>During Netflix&#8217;s quarterly earnings report last week the company blamed new chip-enabled credit cards for its slow growth and poor retention numbers. The company claims that customers didn&#8217;t update their card numbers, allowing their Netflix accounts to expire.<\/p>\n<p>&nbsp;<\/p>\n<p>Music streaming service Spotify things Netflix has offered a very poor excuse for its growing pains in Q3. &#8220;We&#8217;re not seeing anything significant but we&#8217;re putting plans in place to reach out to users to make sure we have their updated information,&#8221; a spokesperson for Spotify said in a statement to Reuters.<\/p>\n<p>Online family care site Care.com also downplayed the potential impact of the new credit cards.<\/p>\n<p>The National Retail Federation also told Reuters it had received no complaints from other online retailers about the chip-enabled cards and user retention.<\/p>\n<p>Netflix claims that cards are often issued with new numbers and that cardholders were failing to update their card information in the Netflix system.<\/p>\n<p>Q3 numbers fell short of Netflix&#8217;s expected number of new subscribers, adding just 880,000 of a forecasted 1.15 million.<\/p>\n<p>&#8220;When you&#8217;re processing recurring payments for some 42 million people, the influx of new credit cards can have a discernible impact even though it&#8217;s quite small relative to the size of our U.S. membership,&#8221; A Netflix\u00a0spokesperson explained.<\/p>\n<p>Spotify has over 45 million members, of which approximately 20 million pay for the service.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>During Netflix&#8217;s quarterly earnings report last week the company blamed new chip-enabled credit cards for its slow growth and poor retention numbers. The company claims that customers didn&#8217;t update their card numbers, allowing their Netflix accounts to expire. &nbsp; Music streaming service Spotify things Netflix has offered a very poor excuse for its growing pains [&hellip;]<\/p>\n","protected":false},"author":34,"featured_media":52916,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[8671,7925,7926],"class_list":{"0":"post-52915","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-business","8":"tag-chip-enabled-credit-cards","9":"tag-netflix","10":"tag-spotify"},"acf":[],"wps_subtitle":"","_links":{"self":[{"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/posts\/52915","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/users\/34"}],"replies":[{"embeddable":true,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/comments?post=52915"}],"version-history":[{"count":1,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/posts\/52915\/revisions"}],"predecessor-version":[{"id":77166,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/posts\/52915\/revisions\/77166"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/media\/52916"}],"wp:attachment":[{"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/media?parent=52915"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/categories?post=52915"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.businesspundit.com\/wp-json\/wp\/v2\/tags?post=52915"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}